Jocelyn is the Independent Chair of the Customer Owned Banking Code Compliance Committee.
She is a non-executive director of First State Super and Financial Counselling Australia, and Chair of the Board of Strathcona Baptist Girls Grammar School. She is also a member of Vanguard Investment Australia Ltd’s External Compliance Committee and is the Principal of Furlan Consulting.
Jocelyn was the Chairperson of the Superannuation Complaints Tribunal for eight years from 2007 until March 2015. Since April 2015 she has provided consulting services, principally in the area of dispute resolution, including to the Commonwealth Bank of Australia’s financial advice remediation program. She is also currently a part-time member of the Tribunal.
Jocelyn holds law and commerce degrees and a diploma of financial planning. She is a member of the AICD and numerous superannuation industry associations. She has in excess of 30 years’ experience in superannuation and governance, including being the inaugural Company Secretary of VicSuper in 1999.