General Manager Customer Experience
Beyond Bank Australia
With over 25 years of experience in the banking industry Nick has been successful across many divisions within beyond Bank Australia.
After many years as the IT Operations Manager Nick joined the Beyond Bank Group Executive Team as General Manager Corporate Services in 2013 where he managed a range of the organisation’s corporate service areas. Nick has since moved into the position of General Manager Customer Experience where he has responsibility for the broad distribution / retail network covering branches, the Customer Relationship Centre, Insurance division and the organisations Broker division. With oversight of the banks overall customer experience Nicks focus is on the relationships, service and interactions customers have through the banks various channels.
Nick has extensive media experience across television, radio and print media as well as having responsibility for a number of the organisation’s corporate partnerships.